Refund policy

Refund & Return Policy

30-DAY MONEY-BACK GUARANTEE
We want you to try VANTA ECLIPSE risk-free. If you're not satisfied with your first order, email us within 30 days of delivery and we'll refund the product price, even if the bottle is opened.

HOW TO REQUEST A REFUND
All refund and return requests must be sent by email to vantasupplements@gmail.com first. Include your order number and the reason for your request. Requests sent any other way, or returns sent without emailing us first, will not be accepted.

WHAT'S COVERED
- Your first order of each product, one refund per customer.
- The product price you paid. Original shipping costs are not refundable.
- Refunds go back to your original payment method within 5–10 business days after approval.

WHAT'S NOT COVERED
- Requests made more than 30 days after delivery.
- Subscription renewals after your first order. You can cancel your subscription at any time before your next billing date.
- Repeat refund requests from the same customer, household, or payment method.
- Free gifts and digital products included with your order.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a clear photo. We'll send a free replacement.

SUBSCRIPTIONS
You can skip, pause, or cancel your subscription at any time before your next billing date. Charges already processed for renewal orders are not refundable, except for damaged or incorrect items.

LOST PACKAGES
If tracking shows your package as delivered but you didn't receive it, email us within 7 days of the delivery date and we'll help you file a claim with the carrier.

Questions? Email vantasupplements@gmail.com. We reply within 1–2 business days.